Unlink Legal Terms and Conditions

For purposes of these Terms:

• “Unlink Legal,” “Unlink,” “we,” “us,” and “our” refer to the Unlink Legal platform and, as applicable, Pacific Family Law Firm and Pacific Law Firms, LLC, and their owners, lawyers, employees, contractors, agents, licensors, and service providers.
• “You” and “your” refer to the individual using the Platform, and if applicable, any person or entity on whose behalf you use it.
• “Law Firm” means Pacific Family Law Firm and/or Pacific Law Firms, LLC, as applicable to the purchased product or service.

The Platform is an Oregon-focused legal document preparation and workflow service designed for certain family-law matters.

You may use the Platform only if you are at least 18 years old and legally able to enter into a binding agreement.

The Platform is intended only for matters involving Oregon law, and primarily for uncontested Oregon family-law matters in which the parties already agree on all material terms, unless the Platform expressly states otherwise for a particular product or service.

You may not use the Platform if:

• your matter is contested or likely to become contested;
• there are unresolved disputes about custody, parenting time, child support, spousal support, property division, debt allocation, or any other material issue;
• there are domestic violence, stalking, coercion, intimidation, safety, or capacity concerns;
• emergency relief is needed;
• a party cannot be located or properly served;
• bankruptcy, immigration, tribal-law, military, interstate, or complex tax issues may affect the matter; or
• your matter requires advice under the laws of a jurisdiction other than Oregon.

If any of those circumstances applies, you should seek individualized legal advice from a lawyer licensed in the appropriate jurisdiction and, where appropriate, contact emergency services or a local support resource.

No attorney-client relationship is created by visiting this website, reading content on the Platform, submitting an intake form, sending a message, booking a call, requesting information, or otherwise using the Platform without purchasing a product or service.

More specifically:

• No attorney-client relationship is formed with Unlink Legal, Pacific Family Law Firm, or Pacific Law Firms, LLC merely by your use of the website or Platform.
• No attorney-client relationship is formed merely because you provide personal, financial, family, or case-related information through the Platform.
• No attorney-client relationship is formed merely because the Platform generates forms, workflows, recommendations, or draft documents.

An attorney-client relationship will arise, if at all, only after all of the following occur:

1. you purchase an offered product or service;
2. your payment is successfully processed;
3. the matter is accepted by the responsible lawyer or law firm after any required screening, including any conflicts review deemed necessary by us; and
4. the scope of representation, if any, is established by the product terms, order terms, written engagement terms, or other written confirmation provided by us.

Even after purchase, the representation, if any, is strictly limited to the specific scope described in the purchased product, service description, or written engagement terms. No broader or continuing representation is implied.

Unless a separate written engagement agreement expressly states otherwise, any legal services made available through the Platform are limited-scope services only.

That means, among other things:

• we may assist only with the preparation, review, and workflow management of documents within the specific purchased service;
• we do not automatically enter an appearance in court;
• we do not agree to handle hearings, trials, negotiations, discovery, appeals, enforcement proceedings, post-judgment proceedings, or related disputes unless separately agreed in writing;
• we do not guarantee that any pleading, agreement, judgment, or filing will be accepted by any court or clerk;
• we do not undertake ongoing monitoring of your matter unless expressly agreed in writing.

You remain responsible for reading, reviewing, confirming, signing, filing, and serving your documents, and for meeting all legal deadlines, filing requirements, service requirements, and court procedures unless we expressly agree otherwise in writing.

The Platform may include articles, checklists, questionnaires, automated logic, examples, forms, FAQs, and other content for general informational or educational purposes. That content is not a substitute for legal advice tailored to your specific facts.

Court procedures, filing requirements, local practices, forms, and judicial expectations may change without notice and may differ by county, judge, clerk, or case type.

No result is promised or guaranteed. We do not guarantee:

• any legal outcome;
• that your documents are sufficient for your particular matter;
• that the court will approve any filing, judgment, or agreement;
• that the other party will cooperate;
• that deadlines will be met unless we expressly undertake that responsibility in writing; or
• that use of the Platform will avoid delay, litigation, expense, or adverse consequences.

Past results, examples, testimonials, endorsements, or case descriptions do not guarantee similar outcomes.

The Platform is intended only for matters governed primarily by Oregon law. You agree not to rely on the Platform for matters involving another state or country unless we expressly agree in writing to provide such service.

If any issue in your matter involves another jurisdiction, you are responsible for obtaining advice from counsel licensed in that jurisdiction. We disclaim any responsibility for losses arising from your use of the Platform in matters not governed by Oregon law.

Before purchase and acceptance of a matter, communications sent through the Platform, intake forms, support requests, chats, questionnaires, and emails are submitted for evaluation, workflow, administrative, and document-preparation purposes only. They are not legal advice and do not, by themselves, create a lawyer-client relationship.

After a qualifying product is purchased and the matter is accepted, communications within the purchased scope may be treated as part of the attorney-client relationship, subject to the applicable engagement terms and ethical rules.

You should not send highly time-sensitive emergency requests through the Platform unless the Platform expressly provides a monitored emergency channel, which it generally does not.

We reserve the right to refuse service, decline a matter, cancel an order, or terminate access to the Platform if:

• a conflict of interest exists or may exist;
• the matter falls outside the Platform’s intended use;
• the matter becomes contested, unsafe, or unsuitable for limited-scope service;
• information provided appears incomplete, misleading, inconsistent, or fraudulent;
• continued service would violate law, ethics rules, court rules, or these Terms;
• payment is not received or is reversed;
• abusive, threatening, harassing, discriminatory, or unlawful conduct occurs.

If we decline or terminate service, any refund will be governed by the applicable product terms, written engagement terms, and Oregon law.

Certain portions of the Platform may require payment. By purchasing a product or service, you agree to pay all stated fees, charges, taxes, and processing costs.

Unless otherwise stated in writing:

• fees are earned according to the applicable service description, order terms, or engagement terms;
• fees and any refund rights are governed by the applicable service description, written fee agreement, engagement terms, and Oregon law, including any required refund of amounts for services not completed;
• we may correct pricing or clerical errors;
• failure of payment may result in suspension or cancellation of access or services.

If a separate written fee agreement or engagement agreement applies, that agreement controls in the event of any inconsistency regarding fees, earned fees, trust handling, refunds, or billing practices.

Certain products and legal services offered through Unlink Legal may be provided for a fixed or flat fee. To the extent permitted by Oregon law and the Oregon Rules of Professional Conduct, any such fee is charged as a prepaid fee for specifically described limited-scope legal services.

By purchasing a prepaid flat-fee service through the Platform, you acknowledge and agree that, if the written fee agreement and service description for that product so provide:

1. the prepaid fee is a fixed fee for the specific services described in the applicable product page, order summary, engagement terms, or fee agreement;
2. the prepaid fee will not be deposited into a lawyer trust account;
3. upon payment, the prepaid fee immediately becomes the property of the Law Firm, including Pacific Family Law Firm and/or Pacific Law Firms, LLC, as applicable to the purchased service; and
4. the prepaid fee is not billed on an hourly basis unless a separate written agreement expressly provides otherwise.

13.1 No Trust Deposit for Compliant Prepaid Fees

To the extent a purchased service is offered and accepted as a prepaid flat-fee service under a written agreement complying with applicable Oregon law and the Oregon Rules of Professional Conduct, the prepaid fee is not held in trust and is not treated as client funds required to remain in a lawyer trust account pending hourly billing or incremental earning.

13.2 Client’s Right to Terminate; Possible Refund of Unearned Portion

Even though a prepaid flat fee becomes the property of the Law Firm when paid, you may discharge the lawyer or terminate the services at any time, subject to applicable law and any written engagement terms. If the services for which the prepaid fee was paid are not completed, you may be entitled to a refund of all or part of the fee, and any such refund will be calculated as provided in the applicable written fee agreement, product terms, or engagement terms and as required by Oregon law and ethics rules.

13.3 Scope of Flat-Fee Services

Any prepaid flat fee applies only to the specific services expressly identified in the applicable written description of services. Unless the written agreement expressly states otherwise, the flat fee does not include services outside that defined scope, including contested litigation, hearings, trials, post-judgment disputes, enforcement proceedings, appeals, substantial revisions caused by inaccurate client information, or additional work made necessary by changes in facts, law, court requirements, or the conduct of the other party.

If additional services are needed beyond the stated scope, those services may require a separate purchase, a separate written agreement, or a modified fee agreement consistent with Oregon law.

13.4 No Prohibited Fee Characterization

Nothing in these Terms is intended to characterize any fee in a manner prohibited by the Oregon Rules of Professional Conduct. Any prepaid flat-fee arrangement offered through the Platform is intended to be construed and enforced in a manner consistent with current Oregon law, including applicable rules governing prepaid fees, trust accounting, reasonableness of fees, and refunds when services are not completed.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND ALL CONTENT, SOFTWARE, FORMS, WORKFLOWS, COMMUNICATIONS, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, QUIET ENJOYMENT, AND THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

We do not warrant that the Platform will meet your needs, that any generated document is legally sufficient for your facts, or that any information is current, complete, or acceptable to a court.

Some jurisdictions do not allow certain warranty disclaimers, so portions of this section apply only to the extent permitted by law.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNLINK LEGAL, PACIFIC FAMILY LAW FIRM, PACIFIC LAW FIRMS, LLC, AND THEIR RESPECTIVE OWNERS, LAWYERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, DATA, GOODWILL, OR USE, ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS SHALL NOT EXCEED THE GREATER OF:

1. THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR
2. ONE HUNDRED U.S. DOLLARS ($100.00).

This limitation does not apply to liability that cannot be limited under applicable law, and it does not alter any duties or obligations arising from any separate attorney engagement to the extent such limitation would be unenforceable under Oregon law.

You agree to indemnify, defend, and hold harmless Unlink Legal, Pacific Family Law Firm, Pacific Law Firms, LLC, and their respective owners, lawyers, employees, contractors, agents, licensors, and service providers from and against any claims, demands, actions, liabilities, losses, damages, judgments, settlements, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• your breach of these Terms;
• your misuse of the Platform;
• information you submit that is false, incomplete, misleading, unlawful, or infringes the rights of another;
• your violation of any law, rule, court order, or third-party right.

This website may be considered attorney advertising under applicable rules governing lawyer communications.

Nothing on the Platform is intended to guarantee results or create unjustified expectations. Testimonials, reviews, endorsements, and case examples, if any, reflect individual experiences and do not predict or guarantee future outcomes.

The Platform is not an emergency response service. Do not rely on the Platform for imminent deadlines, emergency orders, protective-order emergencies, safety crises, or urgent filing situations unless we have expressly agreed in writing to provide immediate time-sensitive assistance.

If there is an emergency involving safety, abuse, threats, self-harm, or danger to a child, call 911 or contact the appropriate emergency or crisis resource immediately.

We may modify, update, suspend, discontinue, or restrict access to all or any part of the Platform at any time, with or without notice, including to make security, legal, operational, or content changes.

We are not liable for any unavailability, delay, or interruption of the Platform.

These Terms, and any dispute, claim, or controversy arising out of or relating to the Platform, these Terms, or the relationship between you and us, shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to conflict-of-laws principles.

Any action or proceeding arising out of or relating to these Terms or the Platform shall be brought exclusively in the state or federal courts located in Oregon, and you consent to the personal jurisdiction and venue of those courts.

Before filing suit, you agree to make a good-faith effort to resolve the dispute by sending written notice describing the issue and the requested relief through the support contact listed on the Platform. The parties shall have a reasonable opportunity to confer and attempt informal resolution before initiating formal proceedings.

Nothing in this section prevents either party from seeking temporary injunctive relief or other provisional remedies where necessary to prevent immediate harm.

If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law, and the invalid provision shall be enforced to the extent legally permissible.

Failure to enforce any provision of these Terms is not a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of the party granting the waiver.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or operation of the Platform.

These Terms constitute the entire agreement between you and us regarding the Platform unless supplemented by a separate written engagement agreement, fee agreement, product-specific terms, order terms, or other written terms expressly incorporated into the relationship.

If a separate written engagement agreement or fee agreement applies after purchase, that separate agreement controls to the extent of any conflict.

We may revise these Terms from time to time. Updated Terms become effective when posted to the Platform unless a later effective date is stated. Your continued use of the Platform after revised Terms are posted constitutes your acceptance of the revised Terms.

If you have questions about these Terms, contact us through the support options listed on the website before relying on the Platform.