Privacy Policy

This Privacy Policy explains how Unlink collects, uses, and protects information when you use this website and related services. Because this is a legal service, some of the information you provide may be sensitive.

This Policy is not legal advice. If you have questions about your privacy rights or obligations, you should consult your own lawyer.

Information we collect

We may collect information you provide directly, such as your name, contact details, account credentials, answers to intake questions, and documents you upload. We also collect technical information like IP address, device and browser type, and interaction logs needed to operate and secure the service.

Some intake responses may include details about your marriage, children, finances, and other circumstances relevant to an Oregon family-law matter. We ask only for information needed to prepare your documents or to comply with applicable rules.

How we use information

We use your information to operate and improve the Unlink platform, prepare draft court documents, maintain security, process payments through integrated providers, and communicate with you about your account and case status.

We may also use de-identified and aggregated information to improve templates, analytics, and product decisions. When we do this, we take steps to avoid using data in a way that can reasonably identify you.

AI and third-party services

Unlink uses third-party providers, including cloud hosting, email delivery, and AI services, to deliver parts of the product. When we send data to those providers, we limit it to what is reasonably necessary and use technical controls to reduce exposure of personally identifying details.

For AI-assisted features, prompts are designed to minimize or remove direct identifiers, and outputs are reviewed against schema and safety checks before being stored. We do not sell your personal information to third parties.

Security and retention

We use reasonable administrative, technical, and physical safeguards to protect information, including encryption in transit, restricted access, and audit logging. No system can be guaranteed 100% secure, but we work to reduce foreseeable risks.

We retain information only as long as necessary for the purposes described in this Policy, to comply with legal and ethical obligations, or as otherwise required by law or bar rules. Where feasible, you may request deletion of your information after your matter is closed, subject to those obligations.

Cookies and analytics

This site may use cookies or similar technologies to maintain your session, remember preferences, and understand how the site is used. Where required, you will have an opportunity to manage these settings.

Children and sensitive matters

This service is intended for adults involved in family-law matters. If you believe information about a child or a highly sensitive safety situation has been submitted in error, please contact us so we can review and address it appropriately.

Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above. Continued use of the site after an update means you accept the revised Policy.

Contact

If you have questions about this Privacy Policy or how Unlink handles your information, please use the contact options provided on the site before sharing sensitive details.